Goals
- Know the principles of negotiation
- Acquire the assets and techniques of negotiation
- Adopt the good behavior of the negotiator
- Know your negotiating style
- Define negotiation strategies
- Manage conflicts in a negotiation
Admission conditions
Program
- The organization and structure of the negotiation: definitions, component, types, planning and preparation
- Communication: verbal and nonverbal communication, obstacles, techniques
- Trading strategy: creating a win / win environment
- The relation with the interlocutor: method of listening, analysis of the needs, arguments, how to treat the objections, to ensure a quality service
Locations
PROTECTION UNIT ACADEMY
Rue de la station, 19
B-1300 LIMAL
or in your company
Required papers for registration
Price
Price per group: 820 €
We included in our price:
- Coffee
- Snack
- Bottles of water
- Lunch and drink
* Price exempt from VAT according to article 44 of the VAT code