Find out what not to do.
- Defeat by assessing the conflict situation.
- Give the person a way out, better understand their emotional state as a result of their contextual experience.
・ Communication techniques: active listening, the map of the world, reformulating, empathy.
・ The preventive aspect: environmental organization, strategies, security.
・ Anticipatory observation: Non-verbal communication (space, gestures, gaze).
FACT TRAINING CENTER
Rue de la station, 19
or in your company...
Required papers for registration
- Registration form for individuals
Registration form for companyYou have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « [email protected] ». Do not forget to enclose the necessary annexes to your registration.
For the use of training checks, we need the two codes and the data sheet of each participant (download here).
Price per group: €820
We included in our price:
・Bottles of water
・Lunch and drink
*VAT-exempt price according to Article 44 of the VAT Code