Management / Communication

Combating discrimination

Informations

The dates of the next training courses are available on request.
Feel free to contact us for further information.
Number of free places: 15
Duration: 6 hours of course
Price: €1 090 VAT incl.
 VAT: 21%
Language:
Place:

Register as :

an individual
a company

For the use of training checks for a company, please download the form (payment method valid only for companies).

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Goals

・ Awareness of discriminatory attitudes
・Prevent and understand triggers
・ Act and combat discrimination

Admission conditions

No admission requirement

Program

  • Discrimination: definition, legal framework, types of discrimination, treatment
  • Management of risk situations without compromising the quality of reception
  • Identify potential conflicts: its reactions, its filters, the frame of reference, the process of communication, our beliefs and our representations about my cultural diversity
  • Master the techniques of hospitality: the first impression, our verbal and non-verbal communication, our emotional temperature

Locations

FACT TRAINING

Rue de la Station 19

1300 LIMAL


or in your company...

Required papers for registration

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « [email protected] ». Do not forget to enclose the necessary annexes to your registration.

Price

Price per group: €820

We included in our price:
・Coffee/tea
・Collation
・Bottles of water
・Lunch and drink

*VAT-exempt price according to Article 44 of the VAT Code

Contact us for more information on this training course

010 418 840

Get ready for your next training course

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