Management / Communication

Develop effective relationships by analyzing emotions

Informations

The dates of the next training courses are available on request.
Feel free to contact us for further information.
Number of free places: 15
Duration: 6 hours of course
Price: €1 090 VAT incl.
VAT: 21%
Language:
Place:

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a company

For the use of training checks for a company, please download the form (payment method valid only for companies).

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Goals

  • Develop communication skills, active listening skills and interpersonal skills.
  • Awareness of distortions in communication.
  • Awareness of emotional states.
  • Practice effective behaviors to create a favorable climate.
  • Learn to relativize.

Admission conditions

no admission requirement

Program

  • Become aware of the communication process (circuit, representations, interpretation, nonverbal communication).
  • The importance of observation.
  • Know your interpersonal skills: self-assessment.
  • Recognize and identify emotions: triggers, management, reactions they can induce.
  • Anticipate and manage delicate situations.
  • Know your relationship style.
  • Go from passive, aggressive behavior to assertive behavior.
  • Experiment with active listening during a scenario.

Locations

FACT TRAINING CENTER
Rue de la station, 19
B-1300 LIMAL


or in your company...

Required papers for registration

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « [email protected] ». Do not forget to enclose the necessary annexes to your registration.

Price



We included in our price:

  • Coffee 
  • Snack
  • Bottles of water
  • Lunch and drink

Contact us for more information on this training course

010 418 840

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