Management / Communication

Develop effective relationships by analyzing emotions


The dates of the next training courses are available on request.
Feel free to contact us for further information.
Number of free places: 15
Duration: 6 hours of course
Price: €820,00 VAT excl.
VAT exemption under Article 44 § 2 of the VAT Code

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a company

For the use of training checks for a company, please download the form (payment method valid only for companies).

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  • Develop communication skills, active listening skills and interpersonal skills.
  • Awareness of distortions in communication.
  • Awareness of emotional states.
  • Practice effective behaviors to create a favorable climate.
  • Learn to relativize.

Admission conditions

no admission requirement


  • Become aware of the communication process (circuit, representations, interpretation, nonverbal communication).
  • The importance of observation.
  • Know your interpersonal skills: self-assessment.
  • Recognize and identify emotions: triggers, management, reactions they can induce.
  • Anticipate and manage delicate situations.
  • Know your relationship style.
  • Go from passive, aggressive behavior to assertive behavior.
  • Experiment with active listening during a scenario.


Rue de la station, 19
B-1300 LIMAL

or in your company...

Required papers for registration

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « [email protected] ». Do not forget to enclose the necessary annexes to your registration.


Price per group: 820 €

We included in our price:

  • Coffee 
  • Snack
  • Bottles of water
  • Lunch and drink
* Price exempt from VAT according to article 44 of the VAT code

Contact us for more information on this training course

010 418 840

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