Management / Communication

Understand customer behaviors


The dates of the next training courses are available on request.
Feel free to contact us for further information.
Number of free places: 15
Duration: 6 hours of course
Price: €820,00 VAT excl.
VAT exemption under Article 44 § 2 of the VAT Code
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  • Learn to know each other better
  • Integrate the specificities of body language
  • Decode gestures, attitudes and nonverbal expressions
  • Integrate effective nonverbal communication rules
  • Create a positive self-image

Admission conditions

no admission requirement


  • Know our senses: observation exercises, channels of communication
  • Attitudes to decode: frustration, boredom, indifference
  • Gesture decoding: postures, parasitic gestures, visual snapping, space, voice, synchronization
  • Being comfortable in your body: breathing, relaxation, body awareness


Rue de la station, 19
B-1300 LIMAL

or in your company

Required papers for registration

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « [email protected] ». Do not forget to enclose the necessary annexes to your registration.


Price per group: 820 €

We included in our price:

  • Coffee 
  • Snack
  • Bottles of water
  • Lunch and drink

* Price exempt from VAT according to article 44 of the VAT code

Contact us for more information on this training course

010 418 840

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